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Showing posts with label Safeway. Show all posts
Showing posts with label Safeway. Show all posts

Saturday, November 6, 2021

Life goes on in spite of it all.

 I woke up at 3:10 AM this morning missing my momma.  I am not good with dates and have to consult a book when pressed to put a time, place and date on any given event.  Seems like Bret was 3 or 4 years old when momma died and he is pushing 30 now.  I know Kenny has been gone almost 20 years.  And here I set!

I know God has a purpose for me, but I am not at all sure what it is!  Covid has us so limited in our lives that my volunteer work is pretty much out the window and the church is closed more than it is open.  Every where I go I wear my protective gear, race home and wash my hands and face.  Pueblo County is now the hot spot for the virus.  I have had my vaccination and am ready for my booster next week and the numbers just keep climbing.

It saddens me to see how little regard the populace has for us old people.  When I do venture out it is usually to Lagreese and back.  I hurry in with my list in my hand and grab what I need and scurry back to the car and home to my sanctuary.  I used to meet a friend at Starbucks and have a Green Tea Frapaccino or Latte, but I now go through the drive thru alone.  Life is not the same as it was 2 years ago.  For Christmas last year I received a $100 Starbucks gift card from a dear friend .  I have used it once.

Life is just easier living in the past.  There is no present and the future looks like it is going to be Republicans and Democrats fighting over who can spend the most money and do the least good.  The other countries seem to be pulling it together and controlling the spread of this virus, but we are so busy fighting about whether your rights supercede mine or vice versa.  I just want to go to Kohls and buy a couple new towels and maybe a bra, but I am afraid to venture that far from home!  And is Kohls still out there?

As the road before me gets shorter, the road behind me looks better.  There was a time when we helped old ladies across the street and picked kittens up out of the gutter and took them home.  There was a time when we gathered in the park for birthdays and played volleyball!  There was a time when I got a mohawk hair cut and went to the Eastside Safeway and the "gang bangers" smiled at me and gave me a thumbs up.  Not now.  Safeway was torn down a couple years ago and I do not even know if Louie is still cutting hair because I never see his barber pole turning, but then again, I never get to town to check.  Once a month I pick up my prescription at Blende Drug.  The rest of the trips are one mile North to Lagreese and one mile South back home.  Church is on Sunday, but it is not always open.

I do have a job taking supper to a man in town 3 evenings a week and that is nice.  We play a game of checkers after he eats and then I hurry home to put the geese to bed.  The cat is always glad to see me, but even she is on her downward spiral!  And I have to be alert around her because she bites!

So it is almost 4:00 AM and I am on my second cup of coffee.  Whoopie!  I noticed yesterday that the tin shed has blown full of leaves so when the sun comes up I will go out and sweep them out into a pile and burn them.  I mean if the powers that be are allowing burning today.  If not I will sweep them out and let them pile up some where else.

Maybe I will make cinnamon rolls today.  Maybe I won't.  While I moan and groan about my lot in life you should know that it beats hell out of the alternative!  And remember this: You can not sprinkle showers of happiness on other people without getting a few drops on yourself!

I heard that line of crap some where!

I got a doorbell and installed it just in case someone came by and I did not hear them knock, but Janet came and she said she rang it and I never heard it!  $30 down the crapper on that one!

Monday, November 19, 2012

Customer Service could be the key to our salvation!

After much wringing of my hands and holding of my head and balancing of the sorry little checkbook, I decided that a new computer is a definite must.  Since I needed ink anyway and I was in Pueblo West instead of at church I decided to stop at Staples.  I always go there when I need anything since I get a 2% discount when I use the American Express card and they usually seem pretty friendly.  So I whipped the little gray Ford into a parking place and went inside. 
I saw the counter where they work on computers and fix them and thought I would stop there first.
The man was busy with a young lady so I went over and got my ink.  Since he was still busy, I went to take a look at what they had in the line of computers.  Not much on the one end and since the clerk was busy visiting with another clerk and a customer(?) I had to walk around another counter and come in from the back side.  No problem since I can still walk.  Not much on that end either and no one in sight to ask without interrupting, which I do not like to do.  So back to the repair counter where that clerk was still talking with the young woman.
Since I was meeting someone for lunch I thought I better just pay for the ink and go.  No one at the service desk.  No bell to ring that I could see.  I stood there for 2 or 3 minutes and finally decided that I must be invisible since I had been in the store at this time over 10 minutes and had neither made eye contact with any one, nor been acknowledged in any way.  Rather then just walk out with the ink I left it lay on the counter.  Bet they think they have ghosts there.
After lunch I called my step daughter who had recommended Best Buy.  Yes she would meet me there.  Since I was closer I got there much quicker.  Immediately a clerk was by my side.  In very short order I had gathered the things I wanted.  Well, not really what I wanted since I am still on Windows Vista and that is now obsolete and Windows 7 soon will be.  I got an HP tower with Windows 8 and a new monitor and a mouse.  Oh, and the tri-pack of ink that matches the one I left at Staples.  No step daughter yet, but I am a big girl.  I managed to buy almost $500 worth of stuff and put the points on her account.  Unfortuneately, I am now getting her email and I do not know why, but I suspect.
Business all done and he loaded all this on a low cart, thanked me and pointed to the door.  I am sorry, but at that moment I could have cried.  I really expected to be helped to the car.  Or at least asked if I would like help.  So I dropped my purse on the cart and started that way.  In a computer store there are lots of obstacles, but I made it to the door.  Getting across a rough place in the concrete and keeping my load from jumping off the cart took about all this 71 year old broad could do to accomplish.  In all fairness a couple clerks looked at me as I rearranged the load so as not to lose the monitor on the ashphalt.  As I reached my car, my step daughter pulled up.  She helped me put it in the car.  Very happy about that since my back has been crippling me for 3 months and is just now getting so I am not in constant pain.
I explained to her that this was not right.  An old woman should have been offered a little assistance and not just sent out the door with $500 worth of stuff and hope she could make it to the car without being mugged or dropping the whole thing.  She was in agreement with me on that.
I brought my stuff home and she called to tell me that she had discussed this with the manager and he had said. " It is Corporate policy that the clerk not go to the car with the customer unless they are ASKED by the customer to do so. "  She told them they might want to rethink that one.  I am not a person that ASKS for help.  Never did it; never will.  I go to the grocery and they ask me if I would like help out to my car.  When I went to Staples a trip or so back and bought a printer, they loaded it for me.  Every where I go I get offers for assistance, but not at Best Buy.
So the crux here is this...businesses are suffering because people are not buying.  What a surprise!  I go to the store and finding a clerk is usually an effort in futility.  I gather my whatever I want and go to the counter and maybe someone is there to ring me up.  A couple weeks ago I had made an appointment to see someone.  On the day of the said appointment I received a call that they could not keep the appointment.  What am I to do?  Well make an appointment for next week.  I am busy next week.  Well, you have to make one then.  No I don't.  Here let me just hang up and call someone who will see me this week.  And I did.
I rarely if ever shop at Safeway any more.  Know why?  I stand in the checkout line and wait.  I wait while the clerks visit with each other and whoever will listen to them talk about the grandkids or the Bronco's, or what ever.  The last time I went there and managed to drop over $80 and never made eye contact with the clerk, was the last time.  King Soopers has a new policy; you do not have to wait in line and they will open another register if you do.  In and out and they actually make eye contact and say a few kind words.  And that, my friend, is called Customer Service.
It amazes me that they call us old people crabby, bitchy and whatever else comes to mind, but you know what?  After 70 years of living on this big green ball, I have decided that I am going to be treated with a miniscule amount of respect or I will take my little pile of money some where else to someone who will treat me with kindness.  I can not help that I got old, what I can help is what businesses I will support.  At this point in my life if I have to ASK you to help me, you may just find yourself standing at your counter with a tri-pack of ink, or a basket full of groceries.  I have decided to set the computer up because I seriously entertained the idea of returning it and telling them why.  Instead I will not return to Best Buy for anything.
As a matter of fact, when I buy something online, I immediately get a receipt and a thank you letter.  It is a form letter, but there it is.  Then in just a few days, whatever I ordered is delivered to my house and the UPS man or mailman or whoever brought it smiles and asks me how it is going.  Then I get another letter that asks if everything was satisfactory.  More of that stuff called Customer Service.  Brick and mortar stores could learn from the faceless business men and women online.





 

Tuesday, February 23, 2010

Eating cereal is a scientific process?

This morning I walked in on a scientific process is the kitchen. Never knew that to happen before, but apparently I was just not that observant. Bret took the cereal out of the box, rolled it down and carefully weighed it with his left hand  and eyeballed it carefully. In his right hand was the gallon of milk which was undergoing the same process. After a few moments, the cereal bag went back into the box and the milk into the refrigerator.

The deduction was this, there was not enough milk to cover all the cereal. Rather then fill a bowl with cereal and pour milk over it, he decided not to eat breakfast. Now this is a case of all, all, or nothing at all. What if the cereal box had been full and a new gallon of milk? I'm thinking the whole box would have gotten eaten!

Teenagers are bottomless pits, as we all know. I just did not know so much thought went into eating cereal in the morning. I did fix him a bacon and egg sandwich. That is another one that requires thought. Can not eat just an egg sandwich, it has to have bacon diced and fried, then drained (my rule; not his) and blotted with a paper towel. The eggs (2) are then whipped and fried with the bacon bits. Immediately slap that between two slices of toast covered with mayonaisse (Not to be confused with Miracle Whip.). Do not cool it first. By having it hot it causes the toast to become limp, thereby negating the whole idea of "toast".

I am having a piece of toast with a glass of orange juice. The toast is Oregon Western Hazel Nut, available only at Safeway and not available in Kansas. Best bread on the planet. It has to be toasted in a toaster oven and slathered with real butter while it is piping hot. That way it becomes limp thereby negating the whole idea of "toast."

And there you have our breakfast habits. Or some of our habits. Humans are creatures of habit and that is just the way it is!

Another year down the tubes!

Counting today, there are only 5 days left in this year.    Momma nailed it when she said "When you are over the hill you pick up speed...