loumercerwordsofwisdom.blogspot.com

Showing posts with label respect. Show all posts
Showing posts with label respect. Show all posts

Friday, July 31, 2015

R-E-S-P-E-C-T spells what?

As I zero in on the end of my journey, I am beginning to get pretty excited about the next mile or so.  I look around at my world and wonder what in the hell happened.  All of my life I have been taught and knew as a fundamental law that my elders were to be respected.  And the elder they were the more respect they were due.  My mother worked all her life to give me life.  I owed her respect for that if for no other reason.  My father did not work, but I still respected him for the simple reason he was my father.  When I was young, that was my world.  I would never have dreamed that the day would come when I would watch young people elbow in ahead of me in a line at the grocery store.  If someone opens a door I am planning to go through I fully expect to walk through it, not be knocked out of the way by some snot nosed kid as he passes me on his way in or out.

Seems like this all pretty well started back in the '60's when Vietnam was in full swing.  It was then that people began to dig into our government and find secrets that were being hidden.  I can remember hearing Vietnam when I was a mother with only 4 kids back in 1965.  How long it lasted is beyond me because when I moved to Colorado in 1973 they were publishing the death count on the news every day.  Jane Fonda was making waves and flags were burning.  The government lost all credibility.  From Richard Nixon and Watergate to  Ted Kennedy and Chappaquiddick our leaders turned out to be mortal men.  Televangelists were not immune either.  Bobby and Tammy Faye Baker and their falling empire led to Jimmy Swaggert and and a host of others.  Seems like every one had a secret to hide.  It has not stopped.  The few honest politicians are few and far between and have given rise to the saying, "You can send an honest man to Washington, but you can't get him back."

Seems like the rich get richer and the poor get poorer.  Honesty does not count for anything any more.  An honest day's work for an honest day's pay is non-existent.  We used to get hand me downs from the people on the other side of town, but now Goodwill, Thrift Shops, Consignment Shops are the norm.  Those and yard sales.  Days of sewing our own clothes are history.  Fabric to sew a garment costs more than going to Walmart and buying  something that was made in Tiawan or China.  That is sad.

The information super highway lets us watch the news as it is happening.  That really came across when we were bombing Baghdad.  The rockets red glare has a whole new meaning.  Schools will soon be obsolete because kids are blessed with a smart phone as soon as they can grasp an object.  Want to know something, just type in your question and the answer will appear.  Is this a good thing?  I don't think so, but no one asked me.

So I am going to work on my bucket list and let the world go by at the speed of light.  I will still respect my elders, though they are getting harder to find as I get older.  Guess I am just getting soured on life as I miss the days when deals were sealed with a hand shake and lawyers were used to write your will.  For now I am going to set on my deck out back and look for the Blue Moon which is supposed to be very bright.  At least the moon is still something I can count on seeing.


Monday, November 19, 2012

Customer Service could be the key to our salvation!

After much wringing of my hands and holding of my head and balancing of the sorry little checkbook, I decided that a new computer is a definite must.  Since I needed ink anyway and I was in Pueblo West instead of at church I decided to stop at Staples.  I always go there when I need anything since I get a 2% discount when I use the American Express card and they usually seem pretty friendly.  So I whipped the little gray Ford into a parking place and went inside. 
I saw the counter where they work on computers and fix them and thought I would stop there first.
The man was busy with a young lady so I went over and got my ink.  Since he was still busy, I went to take a look at what they had in the line of computers.  Not much on the one end and since the clerk was busy visiting with another clerk and a customer(?) I had to walk around another counter and come in from the back side.  No problem since I can still walk.  Not much on that end either and no one in sight to ask without interrupting, which I do not like to do.  So back to the repair counter where that clerk was still talking with the young woman.
Since I was meeting someone for lunch I thought I better just pay for the ink and go.  No one at the service desk.  No bell to ring that I could see.  I stood there for 2 or 3 minutes and finally decided that I must be invisible since I had been in the store at this time over 10 minutes and had neither made eye contact with any one, nor been acknowledged in any way.  Rather then just walk out with the ink I left it lay on the counter.  Bet they think they have ghosts there.
After lunch I called my step daughter who had recommended Best Buy.  Yes she would meet me there.  Since I was closer I got there much quicker.  Immediately a clerk was by my side.  In very short order I had gathered the things I wanted.  Well, not really what I wanted since I am still on Windows Vista and that is now obsolete and Windows 7 soon will be.  I got an HP tower with Windows 8 and a new monitor and a mouse.  Oh, and the tri-pack of ink that matches the one I left at Staples.  No step daughter yet, but I am a big girl.  I managed to buy almost $500 worth of stuff and put the points on her account.  Unfortuneately, I am now getting her email and I do not know why, but I suspect.
Business all done and he loaded all this on a low cart, thanked me and pointed to the door.  I am sorry, but at that moment I could have cried.  I really expected to be helped to the car.  Or at least asked if I would like help.  So I dropped my purse on the cart and started that way.  In a computer store there are lots of obstacles, but I made it to the door.  Getting across a rough place in the concrete and keeping my load from jumping off the cart took about all this 71 year old broad could do to accomplish.  In all fairness a couple clerks looked at me as I rearranged the load so as not to lose the monitor on the ashphalt.  As I reached my car, my step daughter pulled up.  She helped me put it in the car.  Very happy about that since my back has been crippling me for 3 months and is just now getting so I am not in constant pain.
I explained to her that this was not right.  An old woman should have been offered a little assistance and not just sent out the door with $500 worth of stuff and hope she could make it to the car without being mugged or dropping the whole thing.  She was in agreement with me on that.
I brought my stuff home and she called to tell me that she had discussed this with the manager and he had said. " It is Corporate policy that the clerk not go to the car with the customer unless they are ASKED by the customer to do so. "  She told them they might want to rethink that one.  I am not a person that ASKS for help.  Never did it; never will.  I go to the grocery and they ask me if I would like help out to my car.  When I went to Staples a trip or so back and bought a printer, they loaded it for me.  Every where I go I get offers for assistance, but not at Best Buy.
So the crux here is this...businesses are suffering because people are not buying.  What a surprise!  I go to the store and finding a clerk is usually an effort in futility.  I gather my whatever I want and go to the counter and maybe someone is there to ring me up.  A couple weeks ago I had made an appointment to see someone.  On the day of the said appointment I received a call that they could not keep the appointment.  What am I to do?  Well make an appointment for next week.  I am busy next week.  Well, you have to make one then.  No I don't.  Here let me just hang up and call someone who will see me this week.  And I did.
I rarely if ever shop at Safeway any more.  Know why?  I stand in the checkout line and wait.  I wait while the clerks visit with each other and whoever will listen to them talk about the grandkids or the Bronco's, or what ever.  The last time I went there and managed to drop over $80 and never made eye contact with the clerk, was the last time.  King Soopers has a new policy; you do not have to wait in line and they will open another register if you do.  In and out and they actually make eye contact and say a few kind words.  And that, my friend, is called Customer Service.
It amazes me that they call us old people crabby, bitchy and whatever else comes to mind, but you know what?  After 70 years of living on this big green ball, I have decided that I am going to be treated with a miniscule amount of respect or I will take my little pile of money some where else to someone who will treat me with kindness.  I can not help that I got old, what I can help is what businesses I will support.  At this point in my life if I have to ASK you to help me, you may just find yourself standing at your counter with a tri-pack of ink, or a basket full of groceries.  I have decided to set the computer up because I seriously entertained the idea of returning it and telling them why.  Instead I will not return to Best Buy for anything.
As a matter of fact, when I buy something online, I immediately get a receipt and a thank you letter.  It is a form letter, but there it is.  Then in just a few days, whatever I ordered is delivered to my house and the UPS man or mailman or whoever brought it smiles and asks me how it is going.  Then I get another letter that asks if everything was satisfactory.  More of that stuff called Customer Service.  Brick and mortar stores could learn from the faceless business men and women online.





 

Thursday, October 4, 2012

Did I watch the debate last night?

Well, yes I did!  I was a little late getting into the house so I missed part of it.  My first few moments were spent watching Mitt Romney and the moderator parrying about whether his time was up and should Barack Obama be allowed to make his point.  Sorry.  I very quickly decided that this was too much chaos for my little mind.  Two minutes is 2 minutes any way you look at it.  Aren't there rules?  Something like you get 2 mnutes and then he gets two minutes and then you each get one miunte for rebuttal.  That is what I want to see.  Yeah, order out of chaos would have been good.  After that is it down hill. 
And something else that bugs me is this Mr. Obama and Barack Obama.  It is President Obama and Candidate Romney.  President.  I was taught way back when I was barely big enough to pee hard on the ground, a little thing called "respect."  Whether it war President Roosevelt, Harry S. Truman, Richard Nixon, or Clinton, they were always prefaced with "President."  I remember mom and dad listening to the radio which was a precursor to television.  They would stare intently at that little box and await words from our leader.  Vaguely I can remember the one announcement that announced the end of World War II.  "The war is over.  The allies have prevailed. The world is at peace."  It was my president speaking.  I had no idea what he looked like at the time, nor if those were his exact word, but he was the leader of this United States, and he was speaking to me.
We have come a long ways to end up on such familiar ground with Barack and Mitt.  The respect is gone.  They stood before me last night two men, debating or argueing, what ever, and I was saddened that the world has come to this.  Not only did I grow up with President Harry Truman and President Dwight Eisenhower, but the principal at Nickerson Elementary School was Mr. Houston.  My music teacher was Miss Barkiss.  The man next door was Mr. Rienke.  That was how it was.  Anyone who was our elder was called by something that showed respect.  Well, almost everyone.  The exceptions were Whittlin' Joe and Johnny Carson over on the highway and Hank Windiate, the old guy up the street.  Those guys were characters.  So does that mean that the President of our United States and the man opposing him in the election are now relegated to become "characters?"
Now follow my train of thought here for just a moment.  Could it be that this is one of the reasons our great country is in the shape it is in?  The man who is head of our country today was elected by the people of this fair land.  Doesn't he deserve any respect for that?  I was in court yesterday and we had to stand up when the judge came in.  She was referred to as the Honorable Judge of such and such.  Then we could set down.  The plaintiff called her "Your Honor."  Slap that fellow with contempt if he doesn't.  Just goes to show that we know the terms, we just don't use them.  I think we need to get back to some of the basics and I rather suspect we should teach our children this little thing called "respect".
So this is my rant for the day.  I shall get ready for the next debate between President Obama and Candidate Romney.  Maybe Washington has turned our leaders into objects of ridicule and that is sad.  I just wonder if we will ever be able to return to any semblance of what was long ago normal?

 
************************************************************************
This is the novel I have for sale.   Do not be confused by the title. Chapter One simply means this is my first book. There may never be another, or there may be many more. I am very proud of this endeavor and guarantee you will enjoy the book in it's enirety. Lou Mercer


From the back cover
Chapter One...Loose Ends
Lou Mercer

Meg Parker led a simple life.  She was a widow of three years and lived on a chicken farm at the foot of the mighty Rockie Mountains.  Life was good and her little store on eBay made her extra spending money.  But snow and wildlife were not the only things lurking in the forest above her house.  Nor did it stay in the forest for long.

Marshall Purcell came home a wounded veteran from vietnam.  He still had his dreams, but they were of an incestuous past that threatened to consume him.

When Meg and Marshall met it seemed an inconsequential meeting, but it changed both their lives forever.  And change is not always a good thing.

This is adult fiction at its best without all the sex.  Well, maybe just a little bit. 

About the author.  Lou Mercer was born in Nickerson, Kansas. She came to Pueblo, Colorado in 1977 and is now a product of the majestic Rockie Mountains

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